Returns and Exchanges

If you are unhappy with a stocked item you have ordered, you may return it for a full refund, credit or exchange within 30 days of purchase. Please simply email our Customer Service team on info@packagingbear.co.uk, quoting your order number and we'll issue you with a returns authorisation.

We take great care to ensure our products reach our customers in good condition. However, in the event that you receive a damaged or defective product please email our customer Service team on info@packagingbear.co.uk. They will arrange a collection and credit, exchange or refund at no extra cost to yo